Account Representative - ICON

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Maintain and grow assigned sales channels and partnerships with the purpose of selling products and services of Icon Time Systems.

  • Implements activity goals and promotions with assigned channel partners to increase unit sales and grow and retain/maintain partnerships.
  • Presents products and services of Icon Time Systems to final decision makers and end users via phone and/or website presentations with the goal of selling them our products and services.
  • Utilizes phone, internet, and online presentations as primary selling tools to achieve Icon Time Systems meeting or exceeding sales objectives by individual product line category within assigned channels and accounts.
  • Answers inbound calls and e-mail in a call center environment in order to provide sales and service and/or refer to appropriate personnel.
  • Analyzes the customer needs and interests to determine which products are appropriate and refers to appropriate party when necessary.
  • Expedites the resolution of customer problems or complaints to the appropriate personnel to ensure client satisfaction.
  • Tracks performance of assigned channels and/or partnerships on an ongoing basis giving the business development manager timely reports on activity.
  • H.S. Diploma.
  • Bachelor's Degree.
  • 3 years of experience in Related field in sales and/or relationship management capacity.
Locations: OR, Beaverton, Portland Office
Full Time / Part Time: Full-Time
Category: Customer Service/Operations
Requisition #: CUS-17-01058
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Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 40 years of industry expertise, Paychex serves approximately 590,000 payroll clients across 100 locations and pays one out of every 15 American private sector employees. Learn more about Paychex by visiting, and stay connected on Twitter and LinkedIn.