Part-Time - Customer Service Rep - Client Payroll Specialist (20 Hours)
More than just a paycheck. Paychex is the leader in the small to medium sized business space for Truly Human, Human Capital Management. We help business owners and leaders attract the best talent through streamlined human resource processes and benefits packages while at the same time maximizing the productivity of their employees once onboard. We often hear that the best thing about Paychex is our commitment to culture. Here you will find a company that rallies behind its values and builds its strategies around them. At Paychex, we value loyalty. Through hard work and ongoing growth and development, doors open. Many of our Executives came up through the ranks at Paychex, and for that we are #paychexproud.
Let's do this. We're on a journey to record-breaking client-growth and we need only the best to join our team. Paychex service professionals are goal-oriented and collaborative. They are passionate about delivering excellence and ensuring customer commitments are kept. As a service professional at Paychex, you embody integrity and respect in your daily life. You don't simply solve problems; you create solutions #Servicelife.
All in. All the time. Your success as a Paychex service professional depends on your ability to listen to customers needs and wants. This is a solution-based service environment with an emphasis on partnership and accountability. As a service professional at Paychex, you will have limitless growth and advancement opportunities due in part to the diversified products and services Paychex offers. We will equip you with all the tools you need to become an expert in your position while also providing you the building blocks to reach your next one.
In this role, you'll:
- Serve as the client's primary point of contact for any questions regarding their account
- Take the initiative to meet and exceed client expectations
- Recognize, research, and deliver solutions to clients with your keen problem solving skills
- Build relationships with clients to establish trust and drive retention
- Increase client awareness of Paychex services and applicable payroll regulations
So what are you waiting for? If you're reading this and it sounds like we're writing about you, apply online at www.paychex.com/careers. Check out our leadership team on LinkedIn and get an inside peek at our culture @insidepaychex.
To be qualified for this position you need customer service experience, ability to work under pressure, strong mathematical and solution oriented mindset and excellent oral & verbal communication. Payroll or accounting experienc
To be qualified for this position you need customer service experience, ability to work under pressure, strong mathematical and solution oriented mindset and excellent oral & verbal communication. Payroll or accounting experience is a plus.
Must be able to work M-F 11:00 am to 3:00 pm OR 4 days a week 10:00 am to 3:00 pm
Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 40 years of industry expertise, Paychex serves approximately 590,000 payroll clients across 100 locations and pays one out of every 15 American private sector employees. Learn more about Paychex by visiting www.paychex.com, and stay connected on Twitter and LinkedIn.