Employee Relations Manager

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Responsible for responding to concerns, including complex investigations, pertaining to workplace policies, procedures and compliance with all company and external requirements in an effort to reduce company-wide risk and contribute to productivity, motivation, and morale, while instilling and maintaining our culture and values. Makes recommendations and partners closely with the HR Business partner team to implement proactive employee relations strategies and initiatives to drive employee retention and engagement.

  • Conducts complex investigations involving highly sensitive matters including harassment, discrimination, retaliation, and other work-related matters to document findings and make recommendations on appropriate actions.
  • Provides ongoing coaching, development, and training to business leaders to ensure positive employee relations and communications consistent with company values and work environment expectations.
  • Partners with Human Resources Business Partners (HRBP) to identify trends, provide insight, and make recommendations on issues impacting employee retention and engagement. This includes applying data analysis to case management and noting trends and developing recommendations in conjunction with HRBP team.
  • Provides coaching and general employee relations services support to employees across the organization to address and resolve workplace matters.
  • Works with legal counsel on issue resolution to ensure risk mitigation, consistent application across the company and litigation preparation.
  • Partners with Internal Audit on Whistleblower hotline calls, ethics or fraud investigations to provide recommendations to leaders on appropriate actions and/or resolutions.
  • Designs and delivers training sessions to leaders in performance management and discipline topics to increase leadership competency in this area.
  • Serves as active participant or Project Leader for HR/OD Strategic Initiatives or team projects in order to drive improved business results through increased productivity, retention and engagement of the workforce.
  • Other duties as assigned to support the general purpose of the position's function.
  • Bachelor's Degree.
  • 7 years of experience in Human Resources experience, with majority in a capacity addressing employee relations.
Locations: CA, San Jose, San Jose Sales
Full Time / Part Time: Full-Time
Category: Corporate Human Resources
Requisition #: COR-18-00023-19
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Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 40 years of industry expertise, Paychex serves approximately 590,000 payroll clients across 100 locations and pays one out of every 15 American private sector employees. Learn more about Paychex by visiting www.paychex.com, and stay connected on Twitter and LinkedIn.